Tatiana Uklist

Technical Program Manager | Customer Success | Systems Builder

📍 Houston, TX | ✉️ [email protected] | 🌐 www.tatianauklist.org | 🔗 linkedin.com/in/tatianauklist

Summary

Technical program manager and content creator bridging security operations with developer and community engagement. Built and scaled Bugcrowd's live hacking event offering from ad-hoc service to structured product for enterprise clients including T-Mobile, SAP, Ericsson, and MGM. Selected by Bugcrowd to present program outcomes to policymakers and edtech executives at UC Berkeley CLTC's EdProtect symposium. Publishes technical case studies (tatianauklist.org) and is an accepted speaker at DefCon Policy Village. Strong technical foundation in Python, SQL, and API integration, with a track record of translating complex technical work into clear documentation for internal and public audiences.

Professional Experience

Technical Program Manager & Customer Solutions Lead, Live Hacking Events

Bugcrowd | 2022 – Present

• I run Bugcrowd's live hacking events, taking them from winged, on-the-fly engagements to something standardized and unique at the same time, with defined delivery standards, engagement tiers, and pricing logic built in
• 4 to 6 engagements a year, on average, for household names like T-Mobile, SAP, Ericsson, Telstra, Indeed, and MGM. I bridge the gap between researcher teams (10 to 15 hardware, up to 40 web specialists per engagement) and enterprise security teams across time zones
• Bugcrowd picked me to represent the program publicly at UC Berkeley CLTC's EdProtect symposium, presenting our live hacking results to government and industry stakeholders
• Ensured a smooth event experience with zero major escalations and on average 80+ vulnerabilities found, leading to annual recurring revenue from multiple customers
• Weekly stakeholder updates used to eat an hour of my time. I built a Python CLI tool that pulls and formats data from multiple systems automatically, cutting that to 15 minutes
• Created and standardized researcher vetting criteria, event onboarding workflows, and engagement playbooks adopted by cross-functional teams across the engagement lifecycle
• Ran 10+ onsite security testing events internationally for Fortune 500 clients across hospitality, telecom, and public sector

Program Manager

World Affairs Council of Greater Houston | July 2021 – January 2022

• Managed technical production for educational programs featuring subject matter experts, ensuring reliable live streaming infrastructure, AV systems, and attendee experience for socially relevant content
• Troubleshot technical issues during live events, maintaining program continuity and professional delivery for high-profile speakers and audiences